Asda Plymouth Supercentre in Plymouth, England Closed now

Reviews about Asda Plymouth Supercentre

• ★ ★ ☆ ☆ ☆

  2017-08-19, by Sam Crawford
  The home delivery staff are absolutely moronic. System used the wrong post code but correct address when the address was selected automatically in the app with no way to change the post code. No attempts to get in contact using the phone number provided on the account, twice this has happened and not one of the colleagues in this store has ever answered the phone on either occasion (customer service rang on my behalf) and the drivers simply ignore the order if they're left to scratch their heads for longer than ten seconds. But of course all it would have taken is a quick trip to Google Maps with the first line of the address to remedy this or even just a phone call to ask (which they are actually supposed to do I've been informed) but common sense doesn't exist. If it's that difficult to provide adequate customer service I suggest these individuals seek employment in a more remedial environment. However in light of the incredibly bubbly driver that managed to bring us supplies during the worst of this snowstorm, I would also comment there are a few diamonds in the rough here and clearly some members of staff are wonderful individuals that will sadly be tarred with the same brush as their lesser counterparts. Hope it's one of the good minority that deals with you.