Clarks in Plymouth, England Open now

Reviews about Clarks

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  2018-01-16, by Goat Swinger
  Bought welly boots for my daughter and after 3 weeks the heel had worn through. Went into store and dealt with a very polite and helpful young English lady. Who brought me some other boots to look at in exchange, unfortunately neither were suitable. I politely asked for a cash refund. And the manager appeared who I found to be very abrupt and confrontational she tried to tell me that boots were only for occasional wear and if my daughter had worn them most of the 3 weeks(which she hadn't)than it wasn't a fault with the boot it was "wear and tear" and a refund would only be a one off. Her whole tone made what was a regular conversation to an unpleasant one. Perhaps being from a different culture she doesn't understand how to deal with people politely in the UK.